Shipping policy

1. Order Processing

Your order is processed within 1–2 business days after receipt of payment. No processing takes place on Sundays or public holidays.

Should an item exceptionally be unavailable or the delivery be delayed (e.g. due to force majeure, supply shortages, customs clearance or exceptional weather conditions), you will be informed of this without delay.

2. Delivery

Delivery is made worldwide to the delivery address specified by the customer. The estimated delivery times are:

  • Europe: 4-10 business days
  • USA & Canada: 7–14 business days
  • Australia & New Zealand: 7–15 business days
  • East Asia (e.g. China, Japan, South Korea): 5–15 business days
  • Other countries: 10–60 business days

The delivery times stated are non-binding guideline values, unless a binding delivery date has been expressly promised.

3. Shipping Costs

We offer free worldwide shipping, with the exception of countries where the shipping costs exceed €14. In these cases, the corresponding shipping costs are shown separately during the ordering process.

4. Tracking

After your order has been dispatched, you will receive a shipping confirmation by e-mail with a tracking number. Please note that it may take up to 3–5 business days for tracking to become active.

5. Customs, Import Duties and Taxes

For deliveries to countries outside the European Union (including Switzerland and Liechtenstein), additional customs fees, import duties or taxes may apply. These are to be borne by the customer and are not included in the purchase price or the shipping costs.

6. Passing of Risk (Section 475(2) BGB)

In the case of contracts with consumers, the risk of accidental loss and accidental deterioration of the goods passes to the customer only upon handover of the goods to the customer or a person authorized to receive them. This also applies when the goods are shipped.

7. Partial Deliveries

We are entitled to make partial deliveries insofar as this is reasonable for you. This does not result in any additional shipping costs for you.

8. Delivery Delays

Should your order not arrive within the stated delivery time, please contact us at:

autoblend.store@gmail.com

We will examine your inquiry promptly.

9. Transport Damage

If goods are delivered with obvious transport damage, please report such defects to the deliverer as soon as possible and contact us without delay. Failure to make a complaint or to contact us has no effect on your statutory warranty rights, but it helps us to assert our own claims against the carrier.